Listing quality blockers
- Failed publish: verify required fields and media rules.
- Hidden listing: check approval/active/demo state.
- Low engagement: review title, cover quality, and price realism.
Featured request or payment blockers
- Pending request too long: follow up through admin queue.
- Approved but not activated: validate payment status/reference.
- No receipt: check payment success + email routing.
Saved searches and alerts issues
- No matches: filters may be too narrow.
- Too many alerts: narrow scope or reduce frequency.
- Missing digest: confirm alerts enabled and baseline window.
Escalation checklist
Share with admin/support:
- user ID,
- listing ID,
- request/payment reference,
- affected route,
- exact timestamp and screenshot.