What Featured listings are
Featured listings are promotional placements that can help eligible listings stand out where Featured surfaces are available.
Featured does not guarantee enquiries, viewings, tenancy, sale, or approval. It is a visibility tool, not a replacement for listing quality, accurate details, or review rules.
Where Featured is available
Featured availability depends on your market, listing eligibility, account state, and what is shown in your account.
Use careful rules:
- If Featured is shown in your account, follow the on-screen flow.
- If Featured is not shown, it may not be available for your market or listing.
- NG 7-day Featured pay-as-you-go is available where shown in eligible accounts.
- Canada Featured, cross-market Featured, and Enterprise Featured are not broadly available unless the product explicitly shows them for your account.
Do not assume availability in one market means the same option exists in another market.
Credits before payment
Where Featured credits are available, PropatyHub may use credits before asking for a pay-as-you-go Featured payment.
Featured credits are separate from normal listing credits. A normal listing credit helps with listing coverage; a Featured credit helps with promotional placement where eligible.
Featured pay-as-you-go
If your listing is eligible and you do not have a usable Featured credit, PropatyHub may offer a pay-as-you-go Featured option where available.
The payment or credit use only applies to the Featured workflow shown. It does not override review, trust, quality, safety, or listing status rules.
Eligibility basics
A listing may need to be:
- real inventory, not demo inventory
- active or otherwise eligible for promotion
- accurate and complete
- in a market where Featured is available
- owned or managed by the account using the workflow
If a listing is not eligible, improve the listing or follow the message shown in your account.
If Featured does not appear
Featured may not appear because:
- the listing is not eligible
- the market does not support the option yet
- your account has no usable Featured credits
- the listing is draft, inactive, expired, demo, rejected, or still in review
- the feature is not enabled for that workflow
Contact support if you believe an eligible listing should have access.