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Help Centre

Role-based help, built for execution

Public help stays open for tenants, landlords, and agents. Internal admin and ops tutorials are kept behind the admin help route.

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Top tasks to start with

Jump straight into the most used workflows.

Open Tenant help
Tenant getting startedTenant core workflowsHow to post a property request on PropatyHubWhat happens when someone responds to your property request

Tenant guides

Browse, filters, collections, saved searches, alerts, and safety guidance.

Landlord guides

Listing quality, approvals, visibility rules, featured requests, and payments.

Agent guides

Portfolio operations, leads, messaging, featured workflows, and conversion tips.

Troubleshooting hub

Incident checklists for login, listings, payments, and alerts operations.

Success playbooks

Practical habits that improve response times, listing quality, and conversion.

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