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Landlord Help Centre

Landlord Help Centre

Publish quality listings, understand visibility rules, and operate featured placements safely.

Top tasks

Using guided help

Open contextual help from the header or page-level “Need help?” actions.

Guide

Landlord getting started

Set up listings correctly, pass approval faster, and understand visibility baselines.

Last updated 2026-03-21

Guide

Landlord core workflows

Listing lifecycle, quality controls, demand capture, and property request response operations.

Last updated 2026-03-21

Guide

Landlord property requests

Browse private demand briefs and send matching listings you manage.

Last updated 2026-03-16

Guide

Landlord verification

Landlord verification checklist, troubleshooting, and best practices for smoother approvals.

Last updated 2026-02-13

Guide

Landlord featured and payments

Request featured, complete Paystack payment, verify activation, and track receipts.

Last updated 2026-02-13

Guide

Listing monetisation, plans, and pay-per-listing

How free posting limits, subscription plans, and one-time listing payments work for landlords and hosts.

Last updated 2026-04-12

Guide

QR sign kit for live listings

Generate a tracked QR and printable listing assets for live listings you manage.

Last updated 2026-04-12

Guide

Move & Ready Services pilot

How landlords and hosts use the current property-prep pilot, what is in scope, and what to expect after submitting a request.

Last updated 2026-04-12

Guide

Landlord shortlets

Configure shortlet pricing, manage booking requests, and monitor pilot payouts.

Last updated 2026-02-14

Guide

Landlord shortlets: bookings inbox

Review pending requests, approve or decline quickly, and keep availability accurate.

Last updated 2026-02-16

Guide

Landlord shortlets: guest notes in bookings inbox

Review tenant coordination notes directly in booking details so approvals and check-in planning move faster.

Last updated 2026-02-22

Guide

Landlord shortlets: setup and response workflow

Enable shortlet settings, set nightly pricing, manage availability, and respond quickly to booking requests.

Last updated 2026-02-15

Guide

Landlord shortlets: publish check-in details and house rules

Set clear arrival guidance and house rules so guests know what to expect after booking.

Last updated 2026-02-22

Guide

Landlord shortlets: agenda and reminder operations

Use host calendar agenda and reminder tooling to reduce check-in misses.

Last updated 2026-02-22

Guide

Landlord troubleshooting

Resolve approval, visibility, featured request, and payment blockers.

Last updated 2026-02-13

Guide

Landlord success tips

Practical operating habits that improve occupancy and enquiry quality.

Last updated 2026-02-13