Landlord guide

Landlord shortlets: publish check-in details and house rules

Set clear arrival guidance and house rules so guests know what to expect after booking.

Last updated 2026-02-22Back to Landlord Help

Where to configure

  1. Open `/host/shortlets/[id]/settings`.
  2. Find **Guest arrival & house rules**.
  3. Save details such as:
  • check-in instructions
  • check-in window and checkout time
  • access method and access hint
  • parking, Wi-Fi, and house rules
  • quiet hours, pets, smoking, and parties policy

What guests can see

  • Guests only see these details once payment has succeeded.
  • If a request booking is awaiting approval, guests see a limited version:
  • house rules and check-in window
  • no access-sensitive hints
  • Full details appear after confirmation.

Good practice

  • Keep arrival instructions short and practical.
  • Avoid posting sensitive full codes in plain text.
  • Use the preview card to verify clarity before saving.

Related links

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