When to use this guide
Use this guide when you need to understand:
- what happens after your free posting allowance is used,
- when PropatyHub asks you to upgrade,
- when you can pay once for a listing instead,
- what happens if you do not have an active subscription.
The current monetisation model
PropatyHub can let a listing move forward in three different ways:
- You still have free posting coverage or available listing credits.
- You move to a subscription plan that includes ongoing listing capacity.
- You pay once for the specific listing when pay-per-listing is available.
The billing path depends on your current workspace state and the platform settings active for your market.
When upgrade prompts appear
You can see an upgrade or payment prompt when you try to move a listing into review or live inventory and your workspace no longer has coverage for that listing.
Typical triggers are:
- submitting a new listing,
- reactivating a paused or expired listing,
- renewing a listing after it drops out of live inventory.
If your workspace still has listing credits available, PropatyHub uses those first.
What happens with no active subscription
If you do not have an active subscription, PropatyHub checks whether a one-time listing payment is available for the current workflow.
- If pay-per-listing is enabled, you can pay once for that listing and continue.
- If pay-per-listing is not available for the current situation, you must choose a plan before the listing can move back into review or live inventory.
Plan upgrades vs pay-per-listing
Use a plan when:
- you expect to publish regularly,
- you want lower per-listing cost over time,
- you need recurring listing and featured capacity.
Use pay-per-listing when:
- you only need to move one listing forward now,
- you do not want to switch to a monthly plan yet,
- the workflow explicitly offers a one-time listing payment.
A plan changes your ongoing workspace coverage. A pay-per-listing payment only clears the current listing workflow.
Where to manage billing
Open `/dashboard/billing#plans` to:
- compare plans,
- review listing and featured credits,
- complete one-time listing payments when prompted,
- confirm whether your workspace still has an active plan.
Important notes
- Featured payments and listing payments are separate workflows.
- A refunded or expired plan does not keep a listing permanently covered.
- If the billing modal says a plan is required, the listing cannot keep moving with only a save or refresh.
Hosts follow the same billing path through the landlord-side workspace billing route. The current product does not expose a separate host-only billing help role yet.