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Agent property requests

Use the request board to find active demand and respond with managed listings.

Last updated 2026-03-16Back to Agent Help

What this feature is for

Property Requests gives agents a private demand board for matching active seeker needs with listings they manage.

Use it to surface structured demand without exposing seeker contact details or turning the workflow into a public feed.

Where to access it

  • Use the `Property Requests` link in the workspace sidebar while you are on agent workspace routes such as `/home`, `/host`, `/profile`, or `/account/verification`.
  • The sidebar link opens `/requests`.
  • Manage responder email alerts from `/profile`.

Routes you can use

  • `/requests` opens the request discovery board for agent accounts.
  • `/requests/[id]` opens the read-only request detail and response composer.

Agents do not use the tenant request creation routes.

Browse and filter requests

From `/requests` you can filter by:

  • intent
  • market
  • city or area search
  • property type
  • bedrooms
  • move timeline
  • budget range

Only requests that are `open`, published, and not expired are visible to agents.

Open a request and inspect fit

The request detail page shows:

  • location summary
  • budget range
  • property type, bedrooms, and bathrooms preferences
  • move timeline
  • furnishing preference
  • optional notes
  • expiry context

Seeker contact details are intentionally hidden in this phase.

Send matching listings

Use `Send matching listings` on `/requests/[id]`.

Responder constraints:

  • select up to 3 eligible listings
  • only listings you own or actively manage are allowed
  • only valid live inventory can be sent
  • include an optional short note if it helps explain fit
  • already-sent listings are marked and cannot be resent to the same request

Request alert emails

  • Newly published requests can trigger an email alert when:
  • the request is in the same market
  • you control matching live supply directly or through active delegation
  • Manage the preference at `/profile`:
  • `Email me when a new property request is published in my market`
  • Turning the toggle off stops future request alert emails but does not affect access to `/requests`.

Response privacy rules

  • seekers only see the listings and your optional note
  • you can only see your own sent responses on that request
  • other responders remain private
  • direct contact sharing is not part of this workflow

What you cannot do

  • view draft or expired seeker demand as a responder
  • send another advertiser's listings
  • see other responders' private response content
  • start a negotiation thread or chat here yet

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