Get started

Your privacy choices

Necessary authentication, security, preferences, and saved work stay available whether or not you allow optional analytics.

Necessary: account sessions, security, consent preferences, and work you ask us to save. Always active. Optional analytics: product usage, attribution, and Google Analytics. Off until you accept.
Read our privacy policy

Agent guide

Agent property requests

Use the request board to find active demand and respond with managed listings.

Last updated 2026-03-16•Back to Agent Help

What this feature is for

Property Requests gives agents a private demand board for matching active seeker needs with listings they manage.

Use it to surface structured demand without exposing seeker contact details or turning the workflow into a public feed.

Where to access it

  • Use the `Property Requests` link in the workspace sidebar while you are on agent workspace routes such as `/home`, `/host`, `/profile`, or `/account/verification`.
  • The sidebar link opens `/requests`.
  • Manage responder email alerts from `/profile`.

Routes you can use

  • `/requests` opens the request discovery board for agent accounts.
  • `/requests/[id]` opens the read-only request detail and response composer.

Agents do not use the tenant request creation routes.

Browse and filter requests

From `/requests` you can filter by:

  • intent
  • market
  • city or area search
  • property type
  • bedrooms
  • move timeline
  • budget range

Only requests that are `open`, published, and not expired are visible to agents.

Open a request and inspect fit

The request detail page shows:

  • location summary
  • budget range
  • property type, bedrooms, and bathrooms preferences
  • move timeline
  • furnishing preference
  • optional notes
  • expiry context

Seeker contact details are intentionally hidden in this phase.

Send matching listings

Use `Send matching listings` on `/requests/[id]`.

Responder constraints:

  • select up to 3 eligible listings
  • only listings you own or actively manage are allowed
  • only valid live inventory can be sent
  • include an optional short note if it helps explain fit
  • already-sent listings are marked and cannot be resent to the same request

Request alert emails

  • Newly published requests can trigger an email alert when:
  • the request is in the same market
  • the request matches the saved alert criteria you created
  • Manage the preference at `/profile`:
  • `Email me when a new property request is published in my market`
  • Turning the toggle off stops future request alert emails but does not affect access to `/requests`.

Response privacy rules

  • seekers only see the listings and your optional note
  • you can only see your own sent responses on that request
  • other responders remain private
  • direct contact sharing is not part of this workflow

What you cannot do

  • view draft or expired seeker demand as a responder
  • send another advertiser's listings
  • see other responders' private response content
  • start a negotiation thread or chat here yet

Related guides

Related guides