Tenant shortlets

Where to find shortlets

• Open `/shortlets` for the dedicated shortlet browse page.
• You can also start from `/properties` and use **Open shortlet browse**.
• Shortlet listings show a booking panel on the listing detail page.

Booking widget (property page)

Each shortlet listing includes:

• Check-in and check-out date selection
• Availability check
• Price breakdown (nightly, cleaning fee, deposit, total)
• Clear call to action:
• **Book now** for instant mode
• **Request to book** for host approval mode

Booking status flow

1. Open a shortlet listing and select valid dates.
2. Pick dates and review the total.
3. Submit booking via **Book now** or **Request to book**.
4. Track outcome:

• **Confirmed**: stay is reserved.
• **Pending**: waiting for host response.
• **Declined/Expired**: request closes.
• **Cancelled**: booking was cancelled by guest/host/admin.

Manage bookings

• Open `/tenant/bookings` to see:
• upcoming + pending bookings
• past bookings
• cancel actions for pending/confirmed bookings

Common issues and fixes

• **Dates unavailable**: pick different dates or reduce nights.
• **Minimum nights not met**: increase duration to listing minimum.
• **Request expired**: host did not approve in time; create a new request.
• **Cannot cancel**: only pending/confirmed bookings can be cancelled.

Tips for better outcomes

• Submit complete requests with realistic dates.
• Prefer listings with clear check-in/check-out times.
• Keep booking IDs for support escalations.