Support
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Version 0.2.1 • Released 2025-12-04
Browse topics
Choose a topic and we'll guide you to the right answer.
FAQ
Quick answers to the most common support questions.
How do I request a viewing?
Open the listing and choose Request viewing. Pick a time window and submit.
Can I reschedule or cancel a viewing?
Yes. Update the request in your dashboard or message support with your new times.
How do I contact a host?
Use the in-app Contact host button so your messages stay secure and tracked.
How do I report a listing?
Send the listing link and what looks wrong. We review reports quickly.
Why did a listing disappear?
Listings can expire, be paused by the host, or be removed if they break policies.
How do payments work?
Payments and billing details appear in-app. Never pay outside the platform.
How do saved searches work?
Saved searches watch your filters and notify you when new homes match.
What are key safety tips?
Avoid cash deposits, keep communication in-app, and report anything suspicious.
How do I reset my password?
Use Forgot password on the login screen. If the email does not arrive, contact support.
Send us a message
Prefer to reach us directly? Share a few details and we'll respond fast.
Platform status
All systems operational.
Recent updates
Version 0.2.1 • Released 2025-12-04
- Property detail gallery with thumbnails and keyboard navigation.
- Admin panel filters by status and title search.
- Demo/live visibility helpers and Supabase auth hardening.